Frequently Asked Questions
Everything you need to know about your SRQ Fabrications order.
What is the standard shipping timeframe for my order?
We typically process orders within 2-3 business days. Standard domestic shipping usually takes 5-7 business days, while international orders may take 10-15 business days depending on the destination.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that custom-fabricated or personalized items are final sale and cannot be returned.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you already own and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay and Afterpay.
How should I care for my SRQ Fabrications garments?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on any graphic elements.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our fulfillment center. You can request a cancellation within 1 hour of purchase; however, after that window, we are unable to make changes to the order.